​Effective Date: July 6, 2026

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Arizona Recovery Center ("Arizona Recovery Center," "we," "our," or "us") is committed to protecting the privacy and security of the personal information we collect. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related online services.

 

This Privacy Policy applies only to information collected through our website and online communications. It does not replace our Notice of Privacy Practices, which explains how we collect, use, and disclose Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996(HIPAA).

By using our website, you agree to the practices described in this Privacy Policy.

 

Information We Collect

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Information You Voluntarily Provide
We may collect personal information that you voluntarily provide, including:

• Name

• Telephone number

• Email address

• Mailing address

• Insurance information submitted through inquiry forms

• Appointment requests

• General questions or comments

• Any other information you choose to provide

 

Please do not submit sensitive medical information through our website unless specifically requested through a secure communication method.

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Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time and date of your visit

• Referring website

• Website usage information

• Cookie identifiers

 

 

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to improve functionality, remember preferences, measure website performance, and better understand how visitors use our site.

You may configure your browser to refuse cookies. Some features of the website may not function properly if cookies are disabled.

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How We Use Your Information

We may use collected information to:

• Respond to inquiries

• Schedule appointments

• Verify insurance benefits

• Provide requested information

• Improve our website and services

• Communicate regarding appointments or requested services

• Maintain website security

• Detect fraud or misuse

• Comply with applicable laws and regulations

We do not sell personal information to third parties.

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Protected Health Information

If you become a patient of Arizona Recovery Center, your health information is protected under HIPAA and other applicable federal and state laws.

The collection, use, disclosure, and protection of your Protected Health Information are governed by our Notice of Privacy Practices rather than this Website Privacy Policy.

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Disclosure of Information

We may disclose personal information when necessary:

• To healthcare providers involved in your care

• To insurance companies for eligibility verification or claims processing

• To service providers that assist us in operating our website or business

• To comply with legal obligations, subpoenas, court orders, or government requests

• To protect the rights, safety, and security of Arizona Recovery Center, our patients, or others

• As otherwise permitted or required by law

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All third-party service providers are required to safeguard personal information consistent with applicable law.

 

Confidentiality of Substance Use Disorder Records

Arizona Recovery Center provides services related to substance use disorders. Certain patient records maybe protected under federal confidentiality regulations, including 42 CFR Part 2, in addition to HIPAA.
Information protected under these laws will not be disclosed except as permitted or required by applicable law or with appropriate patient authorization.

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SMS and Electronic Communications

If you consent to receive text messages from Arizona Recovery Center, we may send appointment reminders, scheduling updates, or other communications related to your requested services.

 

Message frequency varies.

 

Message and data rates may apply.

 

You may opt out of text messaging at any time by replying STOP.

 

Reply HELP for assistance.

 

Your mobile phone number will not be shared with third parties for their marketing purposes.

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Email Communications

Email is not always a secure method of communication. Unless specifically encrypted, email communications may present privacy risks. Please avoid sending confidential medical information through unsecured email.

 

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

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Third-Party Services

Our website may contain links to third-party websites or use third-party services such as mapping tools, analytics providers, or payment processors.

Arizona Recovery Center is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of those third parties before providing personal information.

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Children's Privacy

Our website is not intended for children under the age of 13.

 

We do not knowingly collect personal information from children under 13 through our website. If we become aware that such information has been collected, we will take reasonable steps to delete it.

 

Your Privacy Rights

Depending on applicable federal and state law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion where permitted by law

• Withdraw consent for certain communications

• Request information regarding how your information has been used

 

Patients also have rights regarding Protected Health Information under HIPAA and applicable federal confidentiality laws.

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Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law, professional standards, contractual obligations, or regulatory requirements.

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Changes to This Privacy Policy

Arizona Recovery Center may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.

The revised Privacy Policy will be posted on this page with a new Effective Date.

Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

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​Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Arizona Recovery Center

84 Acoma Boulevard North, Suite 104

Lake Havasu City, Arizona 86403

Phone: (928) 733-5101

Email: info@azrecover.com

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Important Notice
This Privacy Policy governs the collection of information through our website only. If you are a patient, your medical information is protected under HIPAA and, where applicable, 42 CFR Part 2. Please request a copy of our Notice of Privacy Practices for detailed information regarding the use and disclosure of your Protected Health Information.

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